Shift 2 · 7 min

Recommending & upselling

推荐与加点

Sell by describing, not pushing. Pair drinks and sides naturally.

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🎭 Take the role-play test
01

“If you like something rich, the short rib is what I'd order myself.”

如果您喜欢口味浓郁的,我自己会点这道牛肋条。

Say it like this

Warm, confidential tone. Stress MYSELF at the end: my-SELF.

02

“It comes with polenta — a glass of the Barbera cuts through it nicely.”

配的是玉米糊——搭一杯巴贝拉红酒解腻正好。

Say it like this

po-LEN-ta, bar-BEH-ra. 'nicely' = NICE-lee with a smile in the voice.

03

“Would you like to make that a large, or is the regular plenty?”

要换成大份吗?还是普通份就够了?

Say it like this

'Would you' = WOOD-ja. LARGE ↗ … REG-ya-la PLENny ↘.

04

“Shall I bring some bread and olives for the table while you decide?”

要不要先给您上点面包和橄榄,边看边吃?

Say it like this

'bread and olives' links: BREAD-'n'-OLLivz. Light, quick delivery.