Australian hospitality English
The lines you actually say during service.
服务时真正会用到的那几句话。
Tap any phrase to hear it in a natural Australian voice, slow it down, then read the pronunciation cue and say it out loud. Mandarin translation on every line.
Phrases practised
Practise next
Your lowest-scoring phrases
优先练习发音得分较低的句子
Grade a recording in any lesson and your phrases needing the most work will appear here.
Greeting & seating
迎客与安排座位
Open the table with warmth, handle waits and seating preferences.
Taking the order
点单
Read the table, take a clean order, repeat it back without stalling.
Allergies & dietary needs
过敏与饮食需求
Ask precisely, promise nothing, and take it to the kitchen.
Recommending & upselling
推荐与加点
Sell by describing, not pushing. Pair drinks and sides naturally.
Taking drinks orders
吧台服务
Fast, clear service language for a loud room and a full rail.
Complaints & recovery
处理投诉与补救
Absorb the complaint, fix it fast, and keep the guest on your side.
Talking to the kitchen
出菜口喊单
Kitchen shorthand: clear, loud, unambiguous.
Payment & farewell
结账与送客
Close the table cleanly and make the last thirty seconds count.
Typical Chinese menu
澳洲中餐馆常见菜式
Say the dishes an Australian-Chinese restaurant actually serves — English name, Chinese name, and the pronunciation that gets understood first time.
Typical Italian menu
常见意大利餐厅菜单
Learn 20 classic Italian dishes with English and Chinese descriptions, pronunciation, and realistic guest questions.
Uber & delivery pickups
Uber 与外送取餐
Hand over Uber Eats orders at the counter and help guests get an Uber home after service.
Typical interview questions
常见面试问题
Ten questions Australian restaurant managers actually ask, with answers you can say out loud.