Shift 3 · 14 min
常见面试问题
Ten questions Australian restaurant managers actually ask, with answers you can say out loud.
“Thanks for having me. I've worked two years as a waiter in a busy Chinese restaurant, and I love a fast floor.”
谢谢您给我这个机会。我在一家很忙的中餐厅做了两年服务员，我喜欢节奏快的工作环境。
Say it like this
'Thanks for having me' = THANKS-fuh-HAV-in-me. Keep 'busy' = BIZ-ee. Warm, not rushed.
“I'd like to work here because your menu is authentic and your team looks after regulars.”
我想在这里工作，因为你们的菜品很地道，而且团队很照顾熟客。
Say it like this
'because' = b'KOZ. 'authentic' = or-THEN-tik. Stress 'REG-yuh-luz'.
“My English is still improving, but I'm confident taking orders and I always check back to confirm.”
我的英文还在进步，但点单我很有信心，而且我一定会复述确认一遍。
Say it like this
'improving' = im-PROO-ving. 'confident' = KON-fi-dent. 'check back' links: check-BACK.
“I stay calm, listen to the whole complaint, apologise once, then fix it or get my manager.”
我会保持冷静，听完客人的抱怨，先道歉一次，然后解决问题或请经理来处理。
Say it like this
'apologise' = a-POL-o-jize. 'complaint' = k'm-PLAYNT. Steady, even pace.
“On a Saturday rush I work section by section and never leave a table without checking the next one.”
周六最忙的时候，我会一区一区地做，去一桌的时候顺便看下一桌。
Say it like this
'Saturday' = SAT-uh-day (Aussie). 'section by section' — light 'by'.
“I'm available nights and weekends, and I can do split shifts if you need the cover.”
我晚班和周末都可以，如果需要我也可以做两头班。
Say it like this
'available' = a-VAY-la-bul. 'weekends' = WEEK-endz. Rise slightly on 'if you need'.
“Yes — I've got my RSA, and I always check ID if a guest looks under twenty-five.”
有的，我有 RSA 证书，客人看起来未满二十五岁我都会查身份证。
Say it like this
Say letters clearly: AR-ESS-AY. 'twenty-five' = twenny-FIVE.
“I'd tell the guest honestly, offer the closest dish, and let the kitchen know straight away.”
我会诚实告诉客人，推荐最接近的菜，并马上告知厨房。
Say it like this
'honestly' = ON-ess-lee (silent h). 'straight away' = strayt-a-WAY.
“I ask about allergies before I send the order, and I repeat it to the kitchen out loud.”
下单前我会先问过敏情况，并且大声向厨房复述一次。
Say it like this
'allergies' = AL-uh-jeez. 'repeat' = ri-PEET. Firm, clear ending.
“Yes — what does a normal week look like, and who would I be training with?”
有的，请问正常一周的排班是怎样的？我会跟谁一起培训？
Say it like this
'normal' = NOR-mul. Keep the question calm and low at the end, not squeaky.